That Automation Agency

About That Automation Agency

That Automation Agency is an Australian Zapier Platinum Solution Partner, trading under Viscous Solutions with a published ABN, that pairs workflow automation with Power BI dashboards and a fractional COO offering. The combination is coherent: automate the process, report on it, and keep someone accountable for the operating rhythm around both.

It reads as a single-principal consultancy. No headcount, founding year, city or rate is published, and its claim to have been the first APAC Certified Zapier Expert is its own. For a small engagement that shape works, and the ABN at least makes the trading entity checkable; for anything with parallel workstreams or a continuity requirement, one person is the whole risk.

Our verdict

That Automation Agency is a sensible option for a small Australian business that wants Zapier workflows plus the Power BI reporting layer over them from one accountable person, and the fractional COO line means it will engage with the operating process rather than just building zaps. Its Zapier Platinum tier is listed in Zapier's directory and its ABN is published, so both the credential and the trading entity check out, which is more than several listings above it manage. The limits are concentration on two axes at once. It presents as a single principal with no published headcount, so there is no cover if that person is unavailable, and the stack is Zapier plus Power BI with no Make.com or n8n, so it cannot compare platforms on a buyer's behalf. No founding year, city or rate is published either, leaving tenure, location and budget to the first call. Twelfth reflects a narrow and largely unevidenced public record.

Where That Automation Agency ranks

• Ranked #11 in Zapier & Make Agencies