Gearvox
Top choice in AI Voice Agencies
Voice agents for franchise and field service teams, on an owned orchestration layer
- HQ
- Seattle, United States
- Founded
- 2023
- Team
- Not published
- Pricing
- Prices per call or per booking, tied to the value of a customer call, and describes the model as pay for performance; no figure and no minimum are published
- Regions
- North America
- Stack
- Twilio, Deepgram, OpenAI, Anthropic Claude, Retell AI, Salesforce, Stripe, HubSpot, Zapier, Slack, Calendly, Cal.com, Playwright
- Industries
- Field Service
About Gearvox
Gearvox builds voice agents for businesses where a missed call is a lost job, and it names its deployments, which almost nothing else in this category does. It built the Dash agent for Pop-A-Lock, a locksmith franchise network the agency states covers 4,500 or more communities, integrated with Pop-A-Lock's own Pulsar dispatch system so the agent can quote live pricing and an ETA, and the Radar agent for Wrench.com mobile auto repair, its first custom build in 2024.
It runs its own orchestration platform, Gears, and names Twilio for voice and SMS and Deepgram for speech directly rather than depending on a single agent vendor. Retell AI's partner directory records 15,000 or more calls a month and up to 70% autonomous resolution; those come from a vendor's own directory rather than an independent audit. Pricing is charged per call or per booking, with no rate and no floor published.
Our verdict
Gearvox is one of the few voice specialists in this ranking that will tell you whose phones it answers, which makes far more of its claims checkable than is normal here. Integrating with a franchise network's proprietary dispatch system so the agent can quote a live price and an arrival time is a materially harder problem than reading a script, and running an orchestration layer over Twilio and Deepgram means the build is not hostage to one agent platform. Two things a careful buyer should weigh. The practice is almost entirely franchise operations and field service, with nothing published outside it, and pay per call with no rate makes the annual cost of a busy line impossible to estimate before scoping. The company also rebranded from Data Leaders, the Retell AI directory entry that carries its call figures still links the dead domain and is stale, and several outcome counters on its own site animate up from zero and never settle on a value.
Pros
- Names its deployments, including Pop-A-Lock and Wrench.com, and describes the integration work behind them
- Runs its own orchestration layer and names Twilio and Deepgram directly rather than reselling one platform
- Sells automated per-call QA as a standing service rather than a launch-week check
Cons
- Almost all published work is franchise operations and field service, with no evidence of delivery outside it
- Per-call pricing with no published rate or floor makes an engagement impossible to budget in advance
- Publishes no latency, SIP or interruption-handling detail, so call-layer behaviour has to be taken on trust
- Several outcome counters on its own site animate from zero and never resolve to a number
Where Gearvox ranks
- Ranked #2 in AI Voice Agencies
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